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Frequently Asked Questions

Big Apple ROLLING dOORS FAQ

Have a question about your rollup door in Manhattan New York? Not sure which rollup gate to install? Need a technician ASAP, not sure if Big Apple rollup doors and gates is the service provider to hire? Here you will find answers to frequently asked questions.

FAQ

Since a rolling door that was properly installed, and that was created from high quality materials doesn’t get stuck often, many people wonder what to do when the need for rolling door service appear. To help you better understand the field of the rolling steel doors in New York, and to help you better understand the services Big Apple Roll Up Gates And Doors provide in New York City, we created this frequently asked questions page. In case you have questions that you did not find answer to in this post. We welcome you to get in touch with us, and we will do our best to provide you with answers.

What is a rolling door?

A rolling door is a general name for roll up gates, roll down doors, steel rolling gates and more. The rolling doors are the doors that open into a big roll when they are in open position. The advantage that the rolling doors have over other types of steel doors and gates is the fact that they provide security, and at the same time they take no space when they are open up except for the space the roll takes.

Who need a rolling door?

Rolling doors can fulfill different purposes. From storefront rollup doors, to parking lot tolling doors, the rollups are very popular in New York and can be found in many locations. Mostly – but not only -  in commercial spaces.

What types of rolling doors there are?

There are many different types of rolling doors in New York: Roll down gates, storefront doors, rolling gates, overhead doors and more. There are see-through rollup doors, grill gates, solid and more. And the experts of Big Apple Roll Up Gates And Doors can repair supply and install all of them. It can be a commercial rolling gate in Manhattan, or home garage door service Staten Island, with our same day service, one of our specialists can be there for you today.

Which rolling door is the best?

There is no such thing as “the best rolling door”. Each type of rolling door fulfill a different purpose. Some need a grill gate, so people will still be able to see into the place even when the gate is down, and some want to have their store secured and licked, to the people who install double rolling doors. But we can say that the best rolling door is the door that was made from high quality materials, and that was installed by a professional rolling door installer.

Who fix rolling doors in New York?

Only qualified technicians should service the rolling doors. The steel doors, whether it is a commercial or a residential garage door, it can be dangerous, and misuse of them can end with injuries. Besides being dangerous, the rolling steel doors service require deep understanding of the doors and the way they operate. So the best thing to do whenever you need rolling door service is to get in touch with a local rolling doors company in New York to come and service the door.

What hours Big Apple Roll Up Gates And Doors operate?

As a company who service commercial and residential steel doors in New York City, we are ready for service call any time any day. It can be emergency service for broken rollup gate in Queens New York, or for parking lot rollup repair, no matter what time or what day our services are needed, we will be there. If you need emergency rolling steel door repair in Manhattan New York call us today for same day service.

Why the steel rolling door got stuck?

To answer this question will be like trying to answer the question why a vehicle got stuck. There are so many reasons that can prevent a rolling door from working. It can be a problem with the gate operator, if it is an electric rolling door, or it can be a steel door that went off trucks, or even a broken rollup spring. But there are many more resound why the gate became none operable. What you need to know is that a stuck rolling gate shouldn’t be operated, and that it should be serviced by a licensed and qualified technician.

Do you service commercial doors in New York City?

As we always say, when you are a real expert, you should be able to deal with any rolling door or roll up gate. It can be a small door-size roll down door, and it can be a heavy duty parking lot gate, whatever it is we can service it. But we are not limited to commercial steel doors. We can also repair residential stutters and even provide garage door repairs services.

Is your company insured?

Of course we are insured. We can provide proof of insurance for any customer who require it.

Do you sell rolling doors parts?

No we do not sell parts. We will not be responsible if someone decided that he can purchase a spring for example and install it by himself. The rolling doors can be dangerous, and misuse of them can result with injuries. There are many rolling doors suppliers who sell parts, Big Apple Roll Up Gates And Doors is not one of them.

Do you also install new rolling doors?

Of course we are. We offer all services that rolling steel doors in New York require, and new rolling door installation in Manhattan is one of the services. We do not limit ourselves to just repairs and services, we install commercial and more rolling doors, roll up gates, storefront gates and more. Just give us a call and we will be there.

Which areas your company service?

Big Apple Roll Up Gates And Doors is located in Manhattan New York, and service all new York City. We repair and install roll up gates in Staten Island, service commercial steel doors in Brooklyn, service roll down gates in Brooklyn and service overhead doors in the Bronx. We have teams of experts ready for any call, so we can be in multiple locations at the same time. If you need rolling steel door service in New York City, get in touch with Big Apple Roll Up Gates And Doors and we will be there today.

Do you also offer lockout services?

We have the knowledge and the equipment to deal with any kind of steel door problem. You might need someone who can open a locked rolling door, or a technician to open a rolling door. We can be there. With our same day (Sometime same hour) rolling gate services in Manhattan New York, we can be there today.

What payment methods you accept?

We accept checks, cash and all major credit cards.

What brands you service?

We believe that when you are a real pro, you need to be able to service any type of rolling door in Manhattan New York. We are proud to say that we can service any brand of rolling gate in New York, and any brand of motor. It can be a power master gate operator, or a Liftmaster opener, we can help.

How to get in touch with you?

We are open 24/7 and ready for any service call: It can be a new gate installation or emergency rollup door repair. You can email us or call us. We can be there today.

 

 

Rolling Doors Safety

The rule is simple: If there is something wrong with the gate, with the way it move or if there is something unordinary with the gate, call a local gate expert in Manhattan New York to come and fix the gate for you. Trying to operate a broken rolling gate or a broken roll down door is dangerous, and usually end with a bigger problem or even injuries. In the event of a broken garage gate, stop using the gate, tell other people who use the gate that it is broken and shouldn’t be used, and hire a local company who service roll down gates in NYC. One of the companies you can find is Big Apple Roll Up Gates And Doors who offer same day and emergency roll down doors repairs. It can be a broken commercial gate in Manhattan New York, or a stuck rollup door repair in Rockland County, call us for same day service.

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Rolling Doors Greasing

One more tip we would like to share owners of rollup doors and gates, and it goes for any rollup gate in New York or security system in NYC, from roll down gates in the Meatpacking District to rolling gates in Times Square, it will be to grease and tune their gate no less than once every 6 months. By doing it they will make sure that the gate is going to continue working smoothly, but they will also make sure that the gate is safe for use, and it doesn’t need any repairs or parts replacement. Part of the commercial gates maintenance is making sure that the door is safe for use, and that all the parts of the door is in good condition. If the technician will reveal a broken part, or a lose one, he can take care of the problem before the gate get stuck. You do not want to search for emergency commercial gate repair in New York NY when you could avoid it by taking care of the issue on time, before the gate got completely stuck.

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